Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with more than 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The Applications Analyst ensures that all applications run smoothly, and all customer inquiries are properly addressed. The Applications Analyst will perform a variety of tasks from proactively solving problems, keeping records to providing on-call support.

The role

• Assess problems when customer complaints and inquiries are received through a variety of channels, including email, phone and live chat.  
• Provide continuous end user support for the E1, FTP, Transform, CRM and Cypress applications.
• Proactively solve problems and keep records when providing on-call support.
• Assist in the unit and end user testing of all modifications to the ERP platform and related applications.
• Assist in the Diagnosis and resolution of any ERP End User Calls.

The requirements 

•    A Bachelor's Degree in Information Technology or a related discipline.
•    At least five (5) years' experience in an applications role or a similar field.
•    Experience with ERP (Enterprise Resource Planning) would be an asset.
•    Excellent attention to detail and time management skills.
•    Good team player.
•    High level of diplomacy.
•    Excellent verbal and written communication skills.
•    Ability to work with minimal supervision.
•    Strong analytical skills.
•    Ability to adapt quickly to a changing environment.
 

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.

#FindYourFit at Gildan and tailor the future of your own career.